Product inquiries

What is the difference between Essential and Premium?

The Origobag Essential is the simple, versatile version. It can be easily opened with two side zippers and used as a blanket – ideal for sleeping, camping, traveling, or cozy evenings at home.

The Origobag Premium offers even more comfort and freedom of movement. It has a hood and openings for arms and feet, so you stay warmly wrapped while still being able to move freely – for example, when reading, relaxing, or enjoying your first coffee in the morning.

Is camel hair scratchy?

No. With the Origobag, the camel hair is not directly on the skin but is used as a natural filling. The sleeping bag's exterior is made of satin/cotton, which makes the surface pleasantly soft. Camel hair itself is a particularly fine, temperature-balancing natural material and is very suitable for light, warming fillings.

Does camel hair smell?

Camel hair is a natural material and may have a slight inherent smell immediately after unpacking. This is normal and usually dissipates after a short period of airing. It is best to spread your Origobag open once before first use and let it air out.

For what temperatures are light or medium suitable?

The light warmth level is particularly suitable for warmer nights, summer, indoors, camping in mild temperatures, or people who tend to sleep warm.
Medium is the better choice if you want more warmth, get cold easily, or want to use the Origobag on cooler nights.

Since the perception of warmth is very individual, the right option also depends on whether you sleep outdoors, in a camper, in a tent, or at home. Origobag itself offers the models in two warmth levels to cover different sleep types and temperatures.

Are the sleeping bags suitable for allergy sufferers?

Many of our models are suitable for allergy sufferers, as we rely on natural and tested materials. Breathable fabrics reduce moisture and create a hygienic sleeping environment. Please note the respective product details regarding material and care. For specific requirements, we are happy to provide individual advice.

Can I tumble dry pillows and sleeping bags?

Some models are not suitable for tumble drying. We recommend air-drying sleeping bags and pillows whenever possible to protect the material and filling. Always follow the individual care instructions. Proper care ensures long-term shape retention and comfort.

Is the Origobag suitable for side sleepers?

Yes, especially if you like to change your position in your sleep. The Origobag is not designed as a tight mummy sleeping bag but offers more freedom of movement. With the Premium model, the hood and arm and foot openings also ensure that you remain flexible - whether sleeping, reading, or relaxing.

Is it too heavy for trekking?

The Origobag is probably not the first choice for classic ultralight trekking. It is aimed more at people who don't want to miss out on a natural sleeping climate, comfort and freedom of movement when they're on the go - for example when camping, in a van, in a camper, when travelling or as a comfortable sleeping solution for home.

It is very well suited for short trips, campsites or travel by car, train or camper. For multi-day trekking tours with little luggage, the actual weight should be checked against your own setup.

What are the packed dimensions?

The exact packed size is currently not specified on the product page. The Origobag is made from natural materials and is designed more for comfort, sleeping climate, and versatility than for an ultra-compact minimal packed size.

Can I use it as a blanket?

Yes. Thanks to two side zippers, the Origobag Essential can be fully opened and used as a generous blanket. In size M, this creates a blanket of approximately 150 × 200 cm, and in size L, approximately 180 × 220 cm.

Shipping Questions

How much is shipping?

Shipping within Germany is free for orders over €100. If the order value is below this amount, standard shipping costs €4.90 per order. For international deliveries, shipping is free for orders over €200, otherwise, a shipping fee of €9.90 applies.
Shipping costs may also be waived entirely due to special promotions.

How long does delivery take?

We manufacture your product upon receipt of order. Delivery time depends on the respective product and is indicated on the product page. Based on experience, we allow 5 to 10 working days for deliveries within Germany.

Can I order from Switzerland?

Customers from Switzerland are requested to use the shop at Prolana Switzerland. Ordering via the German Origobag shop is not the intended way for Switzerland.

Is there a right of return?

Yes, you have a statutory right of withdrawal of 14 days. Within this period, you can return your order without stating a reason. The goods should be unused and in their original condition. Further information can be found in our cancellation policy.

Can I track my order?

Yes. After dispatch, you will usually receive a shipping confirmation with tracking information, allowing you to track the current location of your parcel.

Can I specify a different delivery address?

Yes, you can enter your desired delivery address during the ordering process. Delivery will be made to the address you specified at checkout. It is best to carefully check your details again before submitting the order.

What happens if my parcel cannot be delivered?

If delivery fails due to reasons attributable to the customer - for example, an incorrect address or repeated non-acceptance - reasonable costs incurred as a result may be charged on. It is therefore worthwhile to carefully check the delivery address before completing the order.

What do I do if my package arrives damaged?

If your package arrives visibly damaged, you should report the damage directly to the delivery person if possible and inform Origobag. Your legal rights remain unaffected, but a quick report helps with clarification.

Questions about the shop

Are my data secure in the online shop?

Data protection and data security are top priorities. Our online shop uses modern SSL encryption to protect personal data. We process information exclusively in accordance with the GDPR. This means that data is not passed on to unauthorized third parties.

What payment methods are offered?

We offer common payment methods such as PayPal, credit card, Klarna, or advance payment. All payments are processed via secure, encrypted connections. The available options will be displayed during checkout. This allows you to shop online conveniently and securely.